Seminare für jede Branche

Succeeding in a multicultural environment / In einem multikulturellen Umfeld arbeiten (Training in English)

Two-day Remote Training for professionals who work in an international or multicultural environment and wish to acquire a better understanding of intercultural issues. Objectives: Assess the impact of cultural differences, communicate effectively with people from different cultures, adapt their work methods and implement strategies, develop intercultural skills to work effectively in a multicultural context. - Conducted by an expert consultant specialized in intercultural communication - Decoding of the Nomad' Profiler - Alternating theory and practical exercises - Access to Digital Learning for one year - Sharing of best practices and individual action plans

PROGRAMME OUTLINE

UNDERSTAND CULTURES IN THEIR DIVERSITY

Recognizing cultural differences

• Identify the origins of cultures
• Become aware of one's own cultural preferences
• Explain cultural differences (why, how, what?)
• Use the 4R-method to recognize, respect, reconcile and reach solutions

Respecting cultural differences

• Be open-minded, curious and flexible
• Maintain a positive mindset
• Identify similarities and differences
  - Professional relationships
  - Hierarchical distance
  - Time management
  - Relationship to rules

OPTIMIZING YOUR PROFESSIONAL ACTION

Communicating effectively

• Communicate face-to-face and remotely
• Get your messages across in writing and orally
• Adopt an active listening style
• Observe attitudes, looks, silences, manage space
• Identify different methods of questioning

Adapting work methods to cultural differences

• Identify the factors of trust
• Understand the power of interpersonal networks
• Use synergy for leverage
• Anticipate conflict situations
• Define common processes

ADOPTING BEST PRACTICES

• Share best practices
• Create a tailor-made action plan

Veranstaltungs-Code

FB24-478817-60475414